Shipping policy

Thank you for shopping with us. We are committed to delivering a smooth and dependable shopping experience. This includes safe and timely delivery of all your cosmetics and beauty products. Please review the following shipping terms carefully.

Order Processing

Orders are usually processed within one to two business days once your payment is confirmed. Processing may take slightly longer during sales events or busy seasons.

Delivery Options

We offer various delivery options such as standard delivery, express shipping, and local courier services within the KSA. Availability and delivery time may vary depending on your location and the size of your order.

Shipping Charges

Delivery charges are calculated based on your shipping address, the selected delivery method, and the weight of your order.
We offer free delivery on all orders above SAR 150 within the KSA.

Estimated Delivery Time

  • Standard delivery usually takes three to seven business days for KSA orders
  • International delivery may take up to twenty one business days
  • Express options are also available at checkout for faster delivery

Order Tracking

Once your order is shipped, you will receive a confirmation email with your tracking number. You can use this number to monitor the delivery status of your package.

Shipping Limitations

Currently, we deliver across the United Arab Emirates. Some products may not be available for international shipping due to import restrictions.

Delays in Delivery

While we aim to deliver every order on time, there may be occasional delays due to weather, customs clearance, or courier issues. We appreciate your patience and understanding in such situations.

Lost or Damaged Orders

If your order arrives damaged or is missing, please contact our customer support team immediately. We will do our best to resolve the issue quickly and ensure your satisfaction.

Change of Shipping Address

If you need to update the delivery address after placing an order, reach out to our team as soon as possible. Address changes are not guaranteed once the order has been dispatched.

Need Help

If you have any questions about your shipment or this policy, please contact us via Contact